Terms and Conditions

By using this website and placing an order, you agree to these terms. Please read them carefully.

Last updated: 20 October 2026

About us

This website is operated by All Things Us, South Africa. Contact: info@allthingsus.co.za.

Your account

You must be 18 or older (or have a parent or guardian's permission) to place an order. Keep your login details private and tell us if you think your account has been misused. You are responsible for activity on your account.

Orders and pricing

• All prices are in South African rand (ZAR) and include VAT.
• Placing an order is an offer to buy. A contract is formed when we confirm your payment.
• We may cancel an order, with a full refund, if an item is unavailable or was priced in error.
• You can browse and add items to your cart without an account, but you must register to check out.

Payment

We accept credit and debit cards and Instant EFT, processed securely by PayFast. Orders are only processed once payment has been confirmed.

Delivery

Orders are delivered by The Courier Guy as described on our Delivery Info page. Risk in the goods passes to you when they are delivered to the address you gave us.

Returns and refunds

Our Refund Policy forms part of these terms. Items on sale or on promotion cannot be returned for a change of mind. Nothing in these terms limits your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.

Gift vouchers

Gift vouchers are valid for 3 years from the date of purchase, can be used across more than one order until the balance is used, have no cash value and can't be exchanged for cash. Anyone who has the code can use the voucher, so keep it safe.

Rewards (petals)

Petals, badges and reward vouchers are a loyalty benefit. They have no cash value and cannot be transferred. We may change the programme, and we may remove petals earned through error, abuse or returned goods.

Promotions

Promotions and discount codes are valid for the stated period and conditions, may be limited per customer, and can't be combined unless stated.

Using the website

You agree not to misuse the website, attempt to access it without permission, interfere with its operation, or use it for unlawful purposes.

Intellectual property

The content of this website, including text, images, designs and our name, belongs to All Things Us or its licensors and may not be copied or used without permission.

Limitation of liability

To the extent allowed by law, we are not liable for indirect or consequential loss. Our total liability for any order is limited to the amount you paid for it.

Privacy

We handle your personal information as set out in our Privacy Policy.

Changes

We may update these terms from time to time. The version on this page when you order applies to that order.

Governing law

These terms are governed by the laws of the Republic of South Africa.